Service Credit Terms
Last updated: 23rd September, 2024
These ProfitOutreach Service Credit Terms (“Terms“) constitute a legal agreement between you (“User” or “you“) and ProfitOutreach (“Company,” “we,” or “us“). By purchasing or using any credits redeemable for our services (“Service Credits“), you agree to be bound by these Terms.
1. Definitions
- Services: The services provided by ProfitOutreach, including the generation and regeneration of cold emails or LinkedIn messages for outreach purposes.
- Service Credits: Digital credits that can be used to access and utilize our Services.
- Subscription Credits: Credits purchased on a monthly or yearly subscription basis, which expire at the end of the respective billing cycle.
- One-Off Credits: Credits purchased individually that do not expire.
2. Purchase and Use of Service Credits
- Requirement: Service Credits must be purchased prior to accessing the Services.
- Usage: Service Credits are deducted from your account balance when you generate or regenerate cold emails or LinkedIn messages.
- No Cash Value: Service Credits have no cash value and are not redeemable or exchangeable for cash or any monetary equivalent.
- Non-Transferability: Service Credits are non-transferable and may only be used by the account to which they were issued.
- Exception: Transfers between accounts held by the same company may be permitted upon contacting customer support.
3. Types of Service Credits
a. Subscription Credits
- Monthly Subscriptions: Credits purchased on a monthly basis expire at the end of each monthly billing cycle.
- Yearly Subscriptions: Credits purchased on a yearly basis expire at the end of each yearly billing cycle.
- Expiration: Unused Subscription Credits do not roll over to the next billing cycle and are forfeited upon expiration.
b. One-Off Credits
- No Expiration: One-Off Credits do not expire and remain in your account until used.
- Purchase: Available for individual purchase outside of a subscription plan.
4. No Refund Policy
- All Sales Final: All sales and transactions are final. We do not offer refunds under any circumstances, including but not limited to:
- Monthly Subscriptions
- Yearly Subscriptions
- One-Off Purchases of Credits
- Digital Products and Services
- Credits: Purchased or earned Service Credits are non-refundable and non-transferable, except as noted in Section 2.
5. Account Suspension or Termination
- Right to Suspend or Terminate: We reserve the right to suspend or terminate your account and access to Service Credits without prior notice if you violate these Terms or any other ProfitOutreach policies.
- Prohibited Activities:
- Generating content that is illegal, offensive, or violates any applicable laws or regulations.
- Engaging in fraudulent activities or misuse of the Services.
- Attempting to transfer, sell, or trade Service Credits in violation of these Terms.
- Consequences: In the event of suspension or termination due to violations, unused Service Credits will be forfeited and are non-refundable.
6. Modification of Terms
- Right to Modify: We may modify these Terms at any time.
- Notification:
- Posting: Changes will be posted on our website with an updated “Last Updated” date.
- Email: Significant changes may be communicated via the email associated with your account.
- Acceptance of Modifications: Continued purchase or use of Service Credits after modifications constitutes your acceptance of the revised Terms.
7. Legal Jurisdiction
- Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
- Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Sheridan, Wyoming.
8. Acceptance of Terms
- By Purchasing: You acknowledge that you have read, understood, and agree to be bound by these Terms when you purchase Service Credits.
- Access to Terms: A link to these Terms will be provided upon purchase of Service Credits.
9. General Provisions
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
- No Waiver: Failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
- Entire Agreement: These Terms constitute the entire agreement between you and ProfitOutreach regarding Service Credits.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us:
ProfitOutreach
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States
Email: [email protected]